Personal trip · Shenzhen · 6–14 Aug 2026

Survival kit — help, fast

The things you want when something goes wrong and you may have no signal and no Mandarin: who to call, where to go, your hotel address to show a taxi, and phrases you can point at. Tap a number to dial; tap any phrase to blow it up full-screen and show it to someone.

⬇︎ Save this page on your phone — it works fully offline, no VPN needed in China.

Emergency numbers · tap to call

ℹ️ Dispatchers usually speak Mandarin only. For English help, call the 12301 tourist hotline or ask your hotel front desk to interpret. Note: China has no single 911/112 — dial the specific number. All are free from any phone.

Get me real help

🏥 English-speaking hospital

international deptDiDi ~20 min
HospitalUniversity of Hong Kong–Shenzhen Hospital (HKU-SZH)
Phone+86 755 8691 3333
Getting thereDiDi ~20 min from the Park Hyatt (simplest), or Metro Line 1 from Shopping Park → Qiancheng East
Best bet for English service & international standards. For a real emergency, still call 120 for an ambulance first.

🇮🇹 Italian Consulate-General

Guangzhoucovers Guangdong
Emergency+86 135 0000 6700
Switchboard+86 20 3839 6225
Emailconsolato.canton@esteri.it
AddressUnit 1403, International Finance Place, No. 8 Huaxia Rd, Zhujiang New Town, Guangzhou 510623
The mobile is strictly for genuine emergencies (accident, arrest, serious illness, lost passport). Lost passport → also file a police report.

Show the taxi where you're staying

📍 Take me to my hotel
深圳柏悦酒店
深圳市福田区益田路5023号
Shēnzhèn Bǎiyuè Jiǔdiàn · near 购物公园地铁站 (Shopping Park Stn, Lines 1/3)
Park Hyatt Shenzhen — No. 5023 Yitian Road, Futian District

Point-and-show phrasebook · tap to enlarge

Quick safety notes

  • Your phone is your wallet, keys and map — guard it, keep it charged (carry a power bank), and screenshot key info in case data drops.
  • Carry a passport photocopy (or photo) for daily use; keep the real passport in the room safe except when you need it (entry/SIM/check-in).
  • Heat is the real risk — ~32°C / ~82% humidity. Hydrate, dodge 11:00–16:00 sun, know that 药店 (pharmacy) sell rehydration salts.
  • Typhoon season — if a signal is raised, stay in, follow hotel guidance, and switch to an indoor day (museums/malls).
  • Crime is low, but watch for phone-snatching in crowds and only use licensed taxis or DiDi.